Accessibility Statement

We want everyone to be able to find our hours, see what's on the menu, and order a pizza, regardless of how they use the web. This page explains what we're doing to make that work, and how to tell us when something doesn't.

Our commitment

We're working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level, which is the standard most regulators and courts treat as the benchmark for accessible websites in the United States. This is an ongoing effort — we test, we fix issues we find, and we listen when people tell us about problems.

What we've done

We've built our site with these accessibility practices in mind:

• Pages use proper heading structure so screen readers can navigate them
• Images that convey information have descriptive alternative text
• Color contrast meets WCAG AA ratios for body text
• Layouts work on mobile, tablet, and desktop screen sizes
• Content is readable with the browser zoomed to 200%
• Links and buttons are keyboard accessible and have visible focus styles
• Forms have visible labels associated with each input
• The site uses semantic HTML landmarks (header, main, footer, navigation)

What we're still working on

Honest answer: a website is never “done” with accessibility. As we add or update pages, new issues appear. We test our pages with automated tools and manual checks, and we prioritize fixing issues that affect the most people the most often. If you find something that's blocking you, please tell us — that's the fastest way for us to know about it.

Third-party content

Some parts of our site link out to or embed content from other companies, including online ordering platforms (ChowNow, Toast, DoorDash, Uber Eats, Grubhub), Google Maps, and social media. Those services have their own accessibility practices that we don't control. If you have trouble ordering through one of those platforms, please call us at (847) 824-8183 and we'll take your order by phone.

How to reach us

If you have trouble using any part of our website, or if you have a suggestion for how we can do better, please get in touch. We take accessibility feedback seriously and respond as quickly as we can.

• Phone: (847) 824-8183
• Contact form: oldcitypizzeria.com/contact
• In person: 8706 W Golf Road, Niles, IL 60714

When you contact us, please tell us:

• Which page you were trying to use (the URL, if you have it)
• What you were trying to do
• What went wrong, or what you couldn't reach
• What browser, device, or assistive technology you were using, if you know

We aim to respond within two business days. Real fixes may take longer depending on the issue, but we'll keep you posted.

Ordering by phone

If our website or any of the third-party ordering platforms isn't accessible to you, please call us at (847) 824-8183. We're happy to take your order by phone, walk through the menu with you, or arrange catering directly. The same prices and specials apply.

Visiting the restaurant

Our restaurant at 8706 W Golf Road, Niles, IL 60714 has accessible parking and a step-free entrance. If you have a question about accessibility at the restaurant itself — seating, restrooms, service animals, large-print menus — please call ahead and we'll do everything we can to accommodate you.

Updates to this statement

We'll update this page when our accessibility status changes meaningfully. The “Last updated” date at the top reflects the most recent revision.